Victory Insurance Group LLC respects your privacy. We collect only the information necessary to respond to your inquiries and provide our services. We do not sell your personal information. We do not send unsolicited marketing without your consent. This policy explains what we collect, how we use it, and your rights.
Who We Are
This Privacy Policy applies to Victory Insurance Group LLC, a Florida limited liability company, together with its affiliated entities, including Victory Insurance Services LLC and Victor RE LLC (collectively, "Victory Insurance Group," "VIG," "we," "our," or "us"), and to our website located at https://www.victoryins.com (the "Website").
Victory Insurance Group is an independent insurance and reinsurance advisory firm based in Orlando, Florida. Through our Website and related services, we provide consulting, advisory, and intermediary services to insurance carriers, reinsurers, employers, and other industry partners.
Section 02Information We Collect
We collect information in the following ways:
Information You Provide Directly
When you submit a contact form, send an email, or otherwise communicate with us, we may collect:
- Your name and professional title
- Company name and industry
- Email address and phone number
- The nature of your inquiry or the services you are seeking
- Any additional information you voluntarily provide
Information Collected Automatically
When you visit victoryins.com, we may automatically collect certain technical information, including:
- IP address and general geographic location
- Browser type and operating system
- Pages visited and time spent on the site
- Referring website or search terms
This information is used solely to understand how visitors use our website and to improve your experience. It is not linked to your personal identity.
Information from Business Communications
In the course of conducting business, we may collect professional contact information, correspondence, and engagement-related information exchanged during the normal course of our advisory and consulting services.
Section 03How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries: when you contact us through our website or by email, we use your information to respond and follow up as appropriate
- To provide advisory and consulting services: when you engage Victory Insurance Group for professional services, we use your information to fulfill those services
- To communicate about our services: with your consent, we may send relevant information about our services, industry insights, or updates
- To comply with legal obligations: we may use your information as required by applicable law, regulation, or legal process
- To protect our rights and interests: we may use information to enforce our agreements and protect the security of our business
- To improve our website: we use aggregate, non-identifiable data to understand how our website is used and make improvements
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.
Section 04How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (such as email hosting, website hosting, or CRM providers). These providers are contractually obligated to use your information only to provide services to us and to maintain appropriate security.
Professional Advisors
We may share information with attorneys, accountants, or other professional advisors as necessary to obtain professional services or advice.
Business Partners: With Your Knowledge
In the context of our advisory and intermediary services, we may introduce you to or share relevant information with insurance carriers, reinsurers, or other industry counterparties. We will only do so in connection with services you have engaged us to provide, and such sharing will be disclosed to you in advance through our engagement agreements.
Legal Requirements
We may disclose your information if required to do so by law, court order, regulatory requirement, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Victory Insurance Group, our clients, or others.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction. We will notify you of any such change through a prominent notice on our website.
Section 05Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data.
What Are Cookies
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to website owners.
How We Use Cookies
- Essential cookies: necessary for the website to function properly
- Analytics cookies: help us understand how visitors interact with our website (e.g., Google Analytics or similar tools)
- Preference cookies: remember your settings and preferences
Your Cookie Choices
Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Note that some features of our website may not function properly if cookies are disabled.
We do not use cookies for advertising or to track you across third-party websites.
Section 06Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
These measures include:
- Secure, encrypted connections (HTTPS) on our website
- Access controls limiting who within our organization can access personal information
- Use of reputable, security-conscious third-party service providers
- Regular review of our data handling practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
Section 07Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to comply with legal obligations, and to resolve any disputes.
Specifically:
- Contact form inquiries: retained for up to 3 years or as long as necessary to maintain a business relationship
- Client engagement records: retained as required by Florida insurance law and applicable regulations, typically a minimum of 5 years
- Website analytics data: retained in aggregate, anonymized form indefinitely; personally identifiable data retained for no longer than 26 months
When information is no longer needed, we securely delete or anonymize it.
Section 08Your Privacy Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Right to Access: you may request a copy of the personal information we hold about you
- Right to Correction: you may request that we correct inaccurate or incomplete personal information
- Right to Deletion: you may request that we delete your personal information, subject to certain legal exceptions
- Right to Opt-Out of Communications: you may opt out of receiving marketing communications from us at any time by contacting us directly or following the unsubscribe instructions in any email we send
- Right to Data Portability: where applicable, you may request a copy of your personal information in a structured, machine-readable format
To exercise any of these rights, please contact us at contact@victoryins.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Section 09Florida Residents
Victory Insurance Group LLC is headquartered in Orlando, Florida and conducts business primarily in Florida. We comply with applicable Florida privacy laws, including the Florida Insurance Code provisions governing the privacy of personal information collected in connection with insurance transactions.
Gramm-Leach-Bliley Act (GLBA)
As a Florida-licensed insurance intermediary, we are subject to the Gramm-Leach-Bliley Act and its implementing regulations. We maintain appropriate safeguards for nonpublic personal information ("NPI") that we collect in connection with our insurance advisory and intermediary activities. We do not disclose NPI to non-affiliated third parties except as permitted by law and as described in this Privacy Policy.
Florida Insurance Code
In connection with any insurance transactions facilitated through Victory Insurance Services LLC or Victor RE LLC, applicable Florida Insurance Code privacy protections apply, including requirements regarding the collection, use, and disclosure of personally identifiable information.
Section 10Children's Privacy
Our website and services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately at contact@victoryins.com and we will promptly delete such information.
Section 11Third-Party Links
Our website may contain links to third-party websites, including industry resources, partner organizations, and social media platforms. This Privacy Policy applies only to victoryins.com and the services provided by Victory Insurance Group. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Section 12Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.
Section 13Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Victory Insurance Group LLC
Email: contact@victoryins.com
We will respond to all privacy-related inquiries within 30 days of receipt.